Refund Policy

Please note we are not accepting exchanges  at this time due to the pandemic. 

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds: (if applicable) we only do store credit refunds if your item is damaged or misplaced. 

Sale items: 
Sale items are final sale. 

Exchanges: (if applicable)
We only replace items if they are defective or damaged.  sales@muskokapooch.com


You will be responsible for paying for your own shipping costs for returning and receiving your item. Shipping costs are non-refundable.